Existing system repairs

What Sorted does

Practical help, built around your business.

Fix What Is Broken Before Rebuilding What Still Works

Business systems do not always need to be replaced.

Sometimes the structure is mostly right, but formulas have broken, automations have stopped, workflows no longer match the business, permissions are wrong, dashboards are unreliable, or a system has simply been patched so many times that nobody is quite sure what still works.

Sorted provides Existing System Repairs to diagnose, clean up and improve business systems that are already in place.

The goal is to recover what is useful, repair what is broken and avoid unnecessary rebuilds where a practical fix will do the job.

What Existing System Repairs Can Include

Depending on the system, we can help with:

• Google Sheets repairs
• Broken formula fixes
• Dashboard troubleshooting
• Google Apps Script fixes
• Workflow repair
• Automation troubleshooting
• CRM cleanup
• Data connection fixes
• Form workflow repair
• Calendar automation repair
• Broken notification fixes
• Google Drive structure corrections
• File permission issues
• Data validation repairs
• Import/export problems
• WordPress system troubleshooting
• Plugin conflict investigation
• WooCommerce workflow fixes
• Client portal issues
• Database cleanup
• Reporting problems
• System performance review
• Existing process improvement
• Repair documentation and handover notes

Who This Service Is For

Existing System Repairs are ideal for businesses that:

• Have a system that used to work properly
• Are dealing with broken automations
• Have formulas or dashboards producing incorrect results
• Need help understanding a system built by someone else
• Have inherited old spreadsheets or workflows
• Want to repair rather than rebuild
• Have a CRM that has become difficult to use
• Need a WordPress or WooCommerce workflow fixed
• Are experiencing data or integration issues
• Want an independent review before spending money on a replacement

We Diagnose Before We Replace

A broken system can make a full rebuild feel like the obvious answer.

But that is not always the best answer.

We first look at:

• What still works
• What is actually broken
• What is causing the problem
• Whether the issue is structural or isolated
• Whether the data is still usable
• Whether the workflow still makes sense
• Whether the system can be repaired safely
• Whether a partial rebuild would be more practical
• Whether replacing the system would genuinely add value

Then we recommend the most sensible route.

Repair Can Be More Than a Technical Fix

Sometimes the technical issue is only part of the problem.

A system may technically work, but the business has changed around it.

For example:

• New staff may use it differently
• New services may have been added
• Customer journeys may have changed
• Reporting needs may be different
• Existing fields may no longer be useful
• Automations may trigger at the wrong stage
• Old workarounds may have become permanent

In those cases, we repair both the technical problem and the process behind it.

Stabilise, Simplify, Improve

Where appropriate, repairs can include:

• Removing unnecessary complexity
• Consolidating duplicate steps
• Rebuilding broken formulas
• Reconnecting workflows
• Cleaning old data
• Standardising fields
• Improving usability
• Adding basic documentation
• Creating a clearer handover structure

The aim is not just to get the system working again.

It is to make it easier to maintain afterwards.

Our Philosophy

Do not replace a whole system because one part is broken.

Sorted believes in fixing the real problem first.

Our approach is:

Assess. Diagnose. Repair. Simplify. Improve.

We keep what still adds value.

We remove what no longer serves the business.

We repair what can be repaired.

And if a rebuild really is the better option, we explain why.

The goal is:

Less disruption.
Lower unnecessary cost.
More stable systems.
Cleaner workflows.
Better long-term usability.

A business system should not become disposable every time something breaks.

Sometimes it just needs to be Sorted.

Get Your Existing System Sorted

If a spreadsheet, CRM, workflow, dashboard, automation or WordPress system has stopped working properly, we can help diagnose the problem and work out the most practical repair path.