Description
Keep your website cared for after launch.
Who this is for
Owner wanting a maintained brochure site
Your package
Domain + Hosting once; monthly supported WordPress/plugin updates; backup before changes and 4 weekly restore copies; uptime checks; up to 30 minutes minor supplied-content edits; monthly checklist.
Price and payment
R650 / month. No VAT charged — Sorted is not VAT registered. Monthly in advance; manual invoicing. No automatic debit or subscription configured.
Ongoing and first-year cost
Monthly service at stated rate. 12 × R650 = R7 800 for 12 months; separately approved provider costs excluded.
Scope limits
New pages, redesign, paid licences, malware incident recovery, shop operations and time rollover. Revisions: Corrections within stated time allowance.
What we need from you
Healthy brochure site, supported theme, current licences and approved access.
Timing and acceptance
Timing: Monthly cycle; acknowledge requests within 2 working days. Booking starts after complete inputs and payment. Monthly checklist, available backup and checked agreed edits.
Support and terms
Business-hours triage; acknowledgement is not a resolution SLA. Month-to-month; 30 calendar days written cancellation; work within paid period; no rollover. Any non-recoverable domain renewal already purchased charged only at approved cost. Custom deliverables and domain belong to the customer after settlement; third-party licences remain subject to their terms.
Third-party costs
Paid licences, mailbox subscriptions, domain/hosting outside stated plan and gateway/transaction fees are separately payable only where required by approved scope; exact charge agreed before commitment.
Package reference: SRT-CARE-002
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