Description
One clear place for new enquiries and follow-ups.
Who this is for
Business handling new enquiries
Your package
Website Business scope once; one Sheets enquiry pipeline up to 8 fields, 5 stages and 3 users; import 100 clean rows; one agreed form-to-sheet flow; 60-minute combined handover.
Price and payment
From R7 990 once-off. No VAT charged — Sorted is not VAT registered. 50% deposit to book; 50% after agreed acceptance and before launch/file handover.
Ongoing and first-year cost
Compatible hosting/domain required. Use your existing provider or optional Sorted Domain + Hosting at R250/month. Care at R650/month replaces the R250 plan. Build + 12 × R250 Sorted hosting = R10 990. Own hosting: build + actual provider costs. Care route: build + R7800/year. No double hosting charge.
Scope limits
New copywriting, paid themes/plugins, photography, legal drafting, extra languages, custom integrations and ongoing content updates. No two-way CRM sync, bulk messaging, e-commerce or automatic sales closing. Revisions: 2 website rounds and 1 tracker round.
What we need from you
Approved logo, licensed photos, contact details and supplied copy (up to 400 words per page); domain/hosting access; one decision maker. Business-owned Google account, clean CSV data, agreed fields, sample transactions and up to 3 named users; owner approves sharing permissions.
Timing and acceptance
Timing: 15–20 working days. Booking starts after complete inputs and payment. Agreed pages and navigation work on phones and desktop; phone/WhatsApp links work; form validation checked; specifically approved delivery test passes; admin handover supplied. Approved sample enquiry reaches tracker; owner can change stage/follow-up date.
Support and terms
14 days of scope-defect support. Written scope before work; changes quoted first. On cancellation charge completed work and agreed non-recoverable provider costs; return unearned balance. Feedback due within 5 working days; delays move booking. No deemed acceptance. Custom deliverables and domain belong to the customer after settlement; third-party licences remain subject to their terms.
Third-party costs
Paid licences, mailbox subscriptions, domain/hosting outside stated plan and gateway/transaction fees are separately payable only where required by approved scope; exact charge agreed before commitment.
Package reference: SRT-WEB-003
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