Description
Use your business email with confidence.
Who this is for
Business using domain email
Your package
Configure up to 3 existing provider mailboxes on one domain; DNS setup/instructions; one device guide.
Price and payment
R490 once-off. No VAT charged — Sorted is not VAT registered. Full payment before booking/delivery.
Ongoing and first-year cost
No mandatory Sorted recurring plan; any customer-owned provider licence is separately payable. Stated one-off scope only; optional services/provider costs excluded.
Scope limits
Mailbox licences, domain fees, historical email migration, password recovery and provider outages. Revisions: 1 consolidated revision round within agreed scope.
What we need from you
Business-owned domain and paid mailbox service; owner handles authentication.
Timing and acceptance
Timing: 2–3 working days. Booking starts after complete inputs and payment. DNS matches provider; owner signs in; specifically approved send/receive test passes.
Support and terms
7 calendar days to report reproducible delivery errors; new work quoted separately. Written scope before work; changes quoted first. On cancellation charge completed work and agreed non-recoverable provider costs; return unearned balance. Feedback due within 5 working days; delays move booking. No deemed acceptance. Custom deliverables and domain belong to the customer after settlement; third-party licences remain subject to their terms.
Third-party costs
Paid licences, mailbox subscriptions, domain/hosting outside stated plan and gateway/transaction fees are separately payable only where required by approved scope; exact charge agreed before commitment.
Package reference: SRT-WEB-008
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