Description
Understand the issue and agree the next repair.
Who this is for
Owner with a small broken automation
Your package
Up to 2 total hours reviewing owner-supplied Apps Script and applying one agreed small repair; written diagnosis if larger.
Price and payment
R890 once-off. No VAT charged — Sorted is not VAT registered. Full payment before booking/delivery.
Ongoing and first-year cost
No mandatory Sorted recurring plan; any customer-owned provider licence is separately payable. Stated one-off scope only; optional services/provider costs excluded.
Scope limits
New applications, external APIs, paid services, incident response and unlimited fix guarantee. Revisions: 1 consolidated revision round within agreed scope.
What we need from you
Owner-controlled script, reproducible issue, safe sample data; owner handles authorisation.
Timing and acceptance
Timing: 3–5 working days. Booking starts after complete inputs and payment. Agreed repair passes specifically approved sample test, or written diagnosis/next scope delivered.
Support and terms
7 calendar days to report reproducible delivery errors; new work quoted separately. Written scope before work; changes quoted first. On cancellation charge completed work and agreed non-recoverable provider costs; return unearned balance. Feedback due within 5 working days; delays move booking. No deemed acceptance. Custom deliverables and domain belong to the customer after settlement; third-party licences remain subject to their terms.
Third-party costs
Paid licences, mailbox subscriptions, domain/hosting outside stated plan and gateway/transaction fees are separately payable only where required by approved scope; exact charge agreed before commitment.
Package reference: SRT-AUTO-003
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